We do thorough research on all treatments & tailor our recommendations to your budget, risk tolerance & health profile.

We are based within San Francisco, so we can schedule concierge assessments in the Bay Area in less than a week.

Outside of the Bay Area, it can take up to a few weeks, depending on the number of customers we have in your vicinity. We make more frequent travels to large cities.

Yes—feel free to request any additional test and we may be able to offer it. We are slowly rolling out official versions of each test.

Some examples of additional tests we have offered our customers include formaldehyde, asbestos, and lead paint.

Yes. Once you receive your panel, you'll be able to access very clear tutorial videos on how to perform each test within your dashboard.

If you have questions at any time, you can reach our team via SMS or phone call.

Goodhome partners with a network of professional healthcare providers around the country to issue Letters of Medical Necessity for qualifying purchases.

Goodhome walks you through this process to make it as clear as possible which treatments & conditions are eligible.

If you qualify, Goodhome will send you an email after your purchase with the Letter of Medical Necessity and any additional instructions.

If you have an FSA, you should submit the receipt and Letter of Medical Necessity to your administrator for reimbursement.

If you have an HSA, you should hold onto the receipt and Letter of Medical Necessity for 3 years after purchase.

Ultimately, FSA administrators have the last word and in rare cases they may choose to override the opinion of professional healthcare providers.

If your administrator denies your claim, Goodhome will reimburse you for any savings you expected but did not receive. Email us with proof of your purchase and claim denial at hello@goodhome.health.